Cancellation terms


You have the right to withdraw from this contract within fourteen days without giving any reason.

The revocation period is fourteen days from the date of the contract.

To exercise your right of withdrawal, you must contact us (DINAX Sales GmbH, Fuggerstrasse 9a, D-41468 Neuss,, Tel: + 49-2131-34 18-0, Fax: + 49-2131-34 18-99,, registered office of the company : Neuss, Commercial Register: HRB17614 Neuss, Managing Director: Peter Hytrek, VAT ID: DE294577163) by means of a clear statement (eg a letter sent by post, fax or e-mail) about your decision to revoke this contract, inform. You can use the attached model withdrawal form, which is not required.

In order to maintain the cancellation period, it is sufficient for you to send the notification of the exercise of the right of withdrawal before the expiry of the withdrawal period.
Consequences of the cancellation

If you withdraw from this Agreement, we have selected all payments we have received from you, including delivery charges (except for the additional costs arising from choosing a different delivery method than the most favorable standard delivery we offer have to repay immediately and at the latest within fourteen days from the date on which the notification of your revocation of this contract has reached us. For this repayment, we will use the same means of payment as you used in the original transaction, unless expressly agreed otherwise with you; In no case will you be charged for this repayment fees.

If you have requested that the services be commenced during the period of cancellation, you must pay to us a reasonable amount equal to the proportion of services already provided by you at the time you inform us of the exercise of the right of withdrawal in respect of this contract Comparison with the total volume of services provided for in the contract.
Model withdrawal form

(If you want to cancel the contract, please fill in this form and send it back.)

– At

DINAX Sales GmbH
Fuggerstrasse 9a
D-41468 Neuss

Tel: + 49-2131-34 18-0
Fax: + 49-2131-34 18-99

Registered office: Neuss
Commercial Register: HRB17614 Neuss
Managing Director: Peter Hytrek
VAT Id. No .: DE294577163

– I / we (*) hereby revoke the contract concluded by me / us (*) for the purchase of the following goods (*) / the provision of the following service (*)

– Ordered on (*) / received on (*)

– name of the consumer (s)

– address of the consumer (s)

– Signature of the consumer (s) (only when notified on paper)

– date

(*) Delete as appropriate.